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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4734 Views
  • 0 replies
  • 5 kudos

Resolved! Nest Thermostat Won't Turn On Heat

Thermostat has been working well until today. Now the heat won't come on. Did a reset, that did not help. When I adjust the temperature a green leaf shows up and says in 1.5 hours, then says until 21:00. It's -4C outside, by 21:00H my pipes will be f...

Resolved! Nest thermostat e showing wrong temperature

The power was off in my house for a bit and when it came back on, I couldn't connect the heat link. That's OK now after a factory reset plus deleting it from the app and adding it again. I also discovered that the wires going into the heat link had c...

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Flummoxed1 by Community Member
  • 6424 Views
  • 5 replies
  • 1 kudos

New iPhone. Lost connection to my Nest thermostat.

I got a new iPhone and everything transferred over just fine except I lost the connection from the app to the thermostat. It says I need to put in a code but then says it's already connected to an account so won't give me a code. I tried scanning the...

LucyMae by Community Member
  • 753 Views
  • 4 replies
  • 0 kudos

new home owner

I bought home with Nest Thermostat and I'm trying to get the app and be able to control it with my phone. Is there a chat support who can walk me through this?

LoriC by Community Member
  • 865 Views
  • 5 replies
  • 0 kudos

IFTT support

Please create an integration with IFTT for nest products requiring Google Home. It is very disappointing that it is not available. I may be returning my Nest thermostats and switching to Ecobee.

Bmfrank by Community Member
  • 396 Views
  • 3 replies
  • 0 kudos
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