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Nest thermostat

GHook
Community Member

Thermostat displays an inaccurate temperature.  It says 25C  when actual is 18C.  Plus will not connect to my phone app.  I plugged into a wall powered USB source and the green light is blinking  indicating full battery charge...

6 REPLIES 6

cliveg
Community Member

I have same problem, thermostat is less than a month old and not right !! Help

GHook
Community Member

Very poor design, it should have reverted to my ECO temperature!!! I am pretty sure the internal battery has become defective, and supplying a low a voltage into the thermostat system (processors).  Outdoor temp is -10C, so cannot wait to test, order and receive a replacement battery.  So replaced the whole unit with same model - been lots of changes in 2 years, but got it installed and functioning.  Not impressed, what if I was away for 1 week, it could have been a disaster with while house frozen up!!!  Having the furnace shut off is ridiculous, again, I'll repeat this, it should have reverted to my ECO temperature!!!

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Gee
Community Member

I guess the solution has been to buy a new one. It did work out in the end but by looking at the internals it seems something on the battery that affects the thermostat.

Gee
Community Member

Same here ... I wonder if Google's plan is to freeze us to death to save global warming. 🤣

I had to change my overall temperature setting from 21 degrees to 27 ... just to have around 21 at the house. This is almost certainly a software issue.