Nest thermostat

[keerti_hardowar]

I have a nest thermostat  and I got disconnected on my nest app on my.phone what can I  do to reconnect  my nest app I can't change or adjust my temperature on my app 

Need  help

[Jenelyn_O]

Hi there,

Thanks for reaching out. I'm sorry for the delay. 

Please follow these steps: 

1. Remove your Nest Learning Thermostat to the Nest app.
2. Uninstall and reinstall the app.

Do an Account Connection reset in your thermostat.

1. Go to Settings
2. Turn the ring to look for Reset
3. Choose Account Connection
4. Reconnect your thermostat to your Network.
   1. Settings > Network
5. Ready your Nest Thermostat Entry Key.
   1. Settings > Nest App > Entry Key

Add your Nest Thermostat to the app.

1. Go to your Nest App on your phone.
2. Choose add product and continue with the prompt (Choose continue without scanning and use the entry key instead).

Please let me know how it goes.

Best,

Jenelyn

[EmersonB]

Hello everyone,

@keerti_hardowar, I'm dropping by to ensure that everything is covered here. How's it going with your Nest Thermostat? Were you able to perform the steps we're suggesting? We'd be glad to hear from you.

I appreciate the help, Jenelyn.
 
Regards,
Emerson

[Dan_A]

Hey there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan