Nest thermostat

[Dwlynch]

After going through prompts to set up nest thermostat google home directs me to replace battery. Which is new. Then will not continue 

[Jenelyn_O]

Hi Dwlynch,

Thanks for reaching out. I'm sorry for the delay. For systems that don't use a C wire, the average battery life is about 3 to 6 months. However, depending on the Wi-Fi activity on the Nest Thermostat, the battery life might last longer or shorter. Try to replace the batteries and continue with the setup. Once you successfully set up your thermostat, put back the old batteries and check your thermostat battery impedance.
Impedance is an indicator that the batteries need replacement. To do this, on the thermostat display, please go to Settings Battery Battery Status.

If impedance is still higher than 1500 mΩ, put back the new batteries. 

Best,

Jenelyn

[zoeuvre]

Hi there, 

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
 

Thanks,

Zoe

[Jenelyn_O]

Hey Dwlynch,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

I appreciate the help, Zoe.

Regards,

Jenelyn