Nest thermostat

[Milano33619]

Can someone call me please 

[Ashepherdson]

If you want support you need to contact them directly, this is a user forum only.  

https://support.google.com/googlenest/gethelp?hl=en

Step 3 is contact options, ask for a call 

[Milano33619]

Not working w5 error message 

[Milano33619]

WiFi w5 error