Nest thermostat

[Jarnee01]

I've been using my Nest thermostat for about 2 two yrs now. 3 days ago it stopped working. Now out of nowhere it says No Power. 

I've changed the batteries even though the old batteries were showing Good! I've checked the wires nothing. No one has messed with it. It just stopped working. 

I could really use some HELP Please!

[manolito19]

...interesting!

[GabrielaG]

Hi @Jarnee01,

Thanks for reaching out to the community. I'm sorry to hear your Nest Thermostat stopped working and it says No Power, but there's no need to worry; I'm happy to help you right now.

I appreciate your effort in trying to resolve the problem of the power changing batteries. To get a better understanding of the situation, please help me out by answering the following questions:

• What type of Nest Thermostat do you have?
• When did the issue start?
• Do you see error codes on the screen of the thermostat?
• Can you please send me a picture of the wiring in the Nest Thermostat?

Any additional details you can provide will be helpful.

Best regards,

Gabriela