Nest thermostats mirror version

[Aleon]

BLACK SCREEN I CANT DO ANYTHING PLEASE HELP ANYONE 

[Aleon]

Please anyone ??? I have tried taking it off changing the batteries I don’t have access in the app because it only shows a screen saying not connected to WiFi and it doesn’t let me do anything else I NEED HELP

[Derickf]

Hi @Aleon,

I appreciate you taking the time to post in the community, I'm sorry to hear that your Nest Thermostat is not powering up, this situation needs further assistance. Please fill out this form with all the necessary information, like the thread title or link and your username in the community. Once you've completed the form, let me know. Someone from my team will contact you shortly to help.

Keep me posted,

Best regards,

Derick

[Derickf]

Hello @Aleon,

We haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help.

Keep me posted,

Best regards,

Derick.