10-23-2022 03:08 PM
For the past few months our downstairs nest thermostat won't connect to wifi. We've followed all of the steps and even did the factory reset to no result. We switched it with the upstairs unit and it still doesn't connect. The upstairs unit remains connected in the downstairs outlet but the downstairs unit still won't connect in the upstairs outlet(hope that wasn't too confusing).
10-28-2022 07:22 PM
Hi Rybrewe,
Thanks for reaching out. I'm sorry to hear that you're having an issue with connecting your Nest Thermostat to your Wifi. I'd love to know more about this and I have a few questions:
Looking forward to your response.
Thanks,
Edward
10-31-2022 07:59 PM
Hi Rybrewe,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
11-01-2022 08:04 PM
Hi Rybrewe,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward