With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest thermostat 1 gen
Hi- I just installed a new nest thermostats gen 1. 3/4 days ago. This thermostat reads wrong temperature. Exp: other room temperature readers read 73 and my nest read 76-77. Why is that? It’s located in the hallway, not too hot not too cold there. Th...
Nest and Android app not in sync
App on Android 12 phone says Nest thermostat is OFFLINE.Nest thermostat says it is connected to wifi.Happened 2 days ago and wasn't even in the home.
E79 error when furnace is switched on
Hi,Can someone please help me figure out this issue. When I turned off the furnace main power switch, the c wire is showing power connection, but not the rh (both wires are detected). Once the main switch is turned on, the c wire is detected and sho...
Nest error w5 message cannot connect to Wi-Fi
Reset, restart and completed all troubleshooting steps. Nothing works. And app is offline.
Nest wont reconnect to Wifi.
Reset. Restarted. Google app wont connect to Nest Thermostat. Factory reset Nest Thermostat and now we can’t even get it back “on” without connecting to app. Please help
My Google Nest cannot connect to the Internet
I have a Google Nest and my app can’t find the thermostat. It searches for other Google devices nearby but I don’t have any. This is a replacement unit from Google. I have tried connecting on 2GHz and 5 and we can find the thermostat. I have good WiF...
Thermostat not connecting to assisting device (for nest app set up)
I bought 3 thermostats. Successfully linked 1 to nest app. For the other 2 it says “something went wrong” the app is having trouble connecting to the assisting nest product. For the first one it connected thru my smoke alarm and for these other 2 it ...
"Choose the number that matches your thermostat's display"
I am trying to set up my thermostat (already installed) at my vacation home. I have progressed through the setup of the NEST app. Here is the step that is prohibiting me from completing it. I have entered the KEY listed on the thermostat. However, th...
Duke Energy Thermostat program
Installed a Nest Thermostat successfully in a home I bought over the holidays. Got and paid my first electric bill (all electric home), and applied to participate in Duke's energy program. I keep getting email messages there was an issue and I should...
Nest Home Report looking for old thermostat
Hi there,Need some help. I had an old Nest thermostat that died and I got a warranty replacement from Google a year or two ago, but ever since then I'm getting inaccurate data in my monthly Nest Home Report. Ever since I installed the new one I'm get...
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