Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
No heat into the house but the unit states “heating “
We put in a nest thermostat, checked the wiring, got the okay from the nest site. The heat has not worked since it was started. The display states “heating” but no heat.? The outside unit kicks on but the blower never starts. We did get a little warm...
Can I replace a Carrier TP-PAC01-A Thermostat with a Nest
I have a new Nest Learning Thermostat (T3018US). My current thermostat is a Carrier TP-PAC01-A. It only has 2 wires coming to it from the wall (V+Red, VgBlack). It is not compatible as is with the Nest which needs 6 wires (Y,G,Rc,W,C,Rh). Is there an...
Code e74 learning thermostat
Hi there, I have a gas furnace and it stopped heating last night. Today my nest notified me of a wiring problem e74 on my nest learning thermostat. Does anyone have any suggestions. It’s cold up in my “love nest” (name for my home”
Nest Heat link dead
Hi I have a 3rd gen nest system and it appears my Heatlink is dead after less than two years. G72 code on thermostat, no blue light on heat link. Checked power is available to heat link. Tried restarting unit but nothing comes on. -6c outside 3 year ...
How do I access thermostat home report from Home app
Hey folks,I get these monthly home reports from my nest thermostat, and I was wondering if I can access them directly from the app instead. Apparently we can, through both the nest app and the home app. When I try the nest app, I'm able to see the pr...
Unable to acess pin number
okay, I am extremely frustrated. We have been trying for weeks to get the pin number to unlock our E nest Thermostat, however, we have had no luck. We even call customer service 3 weeks ago, and got hung up on. We are about to return this product bec...
Cannot reach anyone at Google Nest to help
We are having a horrible time reaching anyone at Google Nest. We are calling the 1800 number and they say that the line is disconnected! So frustrating. We are exchanging by email with someone but that is going in circles. Our thermostat stopped work...
Fan Blowing/Customer Care
I previously posted an issue after install of a Nest Learning Thermostat (3rd Gen) where even though in Heat mode only, my fan was blowing at random intervals. My HVAC system is separated (heat is radiators not forced air) and the fan is part of the ...
Using Alexa to turn Hot Water on and Off
Please may I ask, what do I say to Alexa, to get my Nest to turn on and off Hot Water? I was told Nest was controllable from Alexa, that's why I installed it. I am beginning to think it isn't for Hot Water.Regards,Julian
Internet usage
Does anyone know how much data a nest thermostat uses? The only home internet I have is a Verizon hotspot so I am limited on data.
