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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3994 Views
  • 0 replies
  • 5 kudos

Fan speed control missing and ability to run fan continuously

I've seen online where there's the ability to control the fan speed (Auto, High, Medium, Low). However when I go to settings I can't find anything that allows me to control it. I just see Fan Schedule, but there's nothing there that allows me to cont...

Feedback by Community Member
  • 477 Views
  • 3 replies
  • 0 kudos

Resolved! heat link

My heat link for 3rd gen thermostat has stopped working. There is 240 volt supply, with no lights on, tried the 30 second button press, tried turning the power off for 10 minutes to see if that helped but nothing has worked, I think this needs replac...

termostat

Hi there i have 3rd gen heat link has also stopped working, no lights or any activity, and confirmed faulty by an electrician - he has asked me to see if it is possible to get a replacement. I'm based in Ireland. Can you help please? Best regards Rus...

Eco

I had two nest thermostats 2nd generation. I use it in a condo only for the eco sensing mode as maids and renters leave it Ridiculously low cooling temp and leave even on check out. So the first worked well for year and with thirty minutes people lea...

Bd1000 by Community Member
  • 695 Views
  • 12 replies
  • 0 kudos

Is this compatible (t wires?)

Attached is a picture of my current thermostat wiring. I have every wire compatible accounted for other than the far left 2 "t" wires. What do I do with them if they are compatible? 

Screenshot_20220627-132452_Gallery.jpg
onysablet by Community Member
  • 599 Views
  • 9 replies
  • 0 kudos

Resolved! Nest thermostat max unit per home possible to increase?

We are nest product installer company here in Dubai. I have quick question from nest expert. About total number of nest thermostat per user/home that is max 18 we can setup. But we do have some client they have bigger villas / office with 30 plus uni...

Forgot pin

I lock my thermostat due to my grandson messing with the equipment and now I can’t remember the 4 digit pin. How can I get the PIN numbers or how can I reset the pin without the original pin number

Learning thermostat goes into charging

My thermostat constantly turns off and flashes it's red light for charging. I charged it via USB the other day and it worked for a short time but it's back to doing it again. I've checked the wiring (3 wire), and measured the power at the plate at 27...

Bwdelano by Community Member
  • 482 Views
  • 7 replies
  • 0 kudos
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