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Nest won't connect

Dhorneman
Community Member

Worked perfectly for 2 weeks then disconnected from WiFi. Since then spent hours trying to reconnect, multiple devices, factory reset, update, and every troubleshooting tip I found online and nothing's worked. 

About to buy a wyze but don't want to have to install it. HELP

4 REPLIES 4

mikev552
Community Member

Are you using the C slot on the Nest? If not, this could be your problem.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@mikev552, thanks for the help!

 

@Dhorneman, I'm sorry to hear that you're having an issue with reconnecting your Nest Thermostat to the Wifi. I'd love to know more about this and I have a few questions:

 

  • What's the message that you're getting when it fails to connect?
  • What type of Nest Thermostat do you have?
  • Have is your Nest Thermostat wired?

Looking forward to your response.

 

Thanks,

Edward

MelbaDT
Community Specialist
Community Specialist

Hey Dhorneman, 

 

Checking back in — how's it going with your thermostat now? Still need our help?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba