11-06-2023 02:46 PM
New nest 3 learning thermostat installed and working but can’t connect with google home app. Go thru all set up steps and at end can’t find it.
11-09-2023 08:57 PM
Hi Keithy,
Thanks for reaching out and for having the Nest Learning Thermostat. I'd be happy to help you link it to the Google Home app. Let's sort this out.
Once the set-up is complete in the Nest app, you no longer need to manually add it in the Google Home app. All you have to do is sign in to the same email account you used with your thermostat, and it will automatically appear in the Google Home app. If you're unsure, you can verify it in the Nest app's settings. If you are logged in correctly, please check for any available home structures where your thermostat might be connected.
Let me know how it goes.
Regards,
Mark