05-24-2025 07:37 AM
I have just moved into a new home. The previous owner left the Nest thermostat behind for us, but it is connected to their Nest account. I have gone into Settings-Reset but there is no option to reset 'Account Connection'.
I also cannot for the life of me work out which Nest I have. And I have gone through the Google Nest page to work it out loads of times.
Can anyone help me identify my Nest model, and also how I can remove previous owner
Pics of Nest: https://imgur.com/a/8zUBOti
05-25-2025 05:08 AM
That's the Nest Learning Thermostat (3rd gen).
Important: Before you reset your thermostat, write down the wiring information so you can easily enter your thermostat's wiring if needed. On your thermostat, go to Settings > Equipment. You might want to do this for other settings, such as system heating type, and safety temperature as well.
To reset it, follow these steps:
Setup the thermostat using the Nest app. The QR code and setup key are in the settings on the thermostat itself and are not printed on the device.