New nest thermostat running heat in all settings

[Griff]

 

 I just hooked up 2 neat thermostats in my 2 story home. I have 2 completely separate systems foe my home. 1st one downstairs running perfect. 2nd one upstairs will only heat... even on ac setting with temp down to 65. Tried turning on heat, and heat comes out. HELP!  This is a forced air system. Air handlers are inside. White wire in pics is on W2 on old thermostat... just an fyi

[Patrick_Caezza]

Re-wire it using the bottom labels on the original thermostat. You'll need to reset factory defaults and then set it up again.

[Jeran]

Thank you for helping out on this thread, Patrick_Caezza!

Hey there Griff,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake