No Nest App screen on thermostat

[Fatbob]

All the instructions on the nest app to get an entry key say to go to the nest app option on the thermostat and select entry key, however on my v3 thermostat there is no nest app option.

Should I have this option ? 

[GarrettDS]

Hey there Fatbob, 

Sorry to hear about the confusion you're experiencing around setting up your thermostat, I'm sure it's frustrating, but I'm happy to help if you're still having issues. 

I was able to find a helpful article that can help with setting up. Please review this and let me know if you are still having any issues with this. 

I look forward to hearing from you.

Best regards, 

Garrett DS

[GarrettDS]

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

Have a great day. 

Garrett DS

[Jake]

Hey Fatbob,

I wanted to reach out and let you know that I will be locking the thread at this time. If you have any questions from here, please feel free to create a new post.

Best regards,

Jake