No Response to my refund request

[padsam]

I'm still waiting on a response on my receipts that I sent.

0-2865000036028.

[aperezdeleon]

Hi Padsam,

Thanks for reaching out to the community.
I apologize for any delay in following up on your request. While checking it out, it seems like there's some additional information required to continue the process. We've sent you an email with details on how to provide this information.
 

Thanks for your understanding.
Regards,
Angel.