No instructions, no manual.

[Geria]

I have always relied on a user's manual, but this generation no longer provides any manual for any device.  The installer I paid $120.00 to have him install my nest thermostat, only explained the ring.  Because it was all new, I had no idea what I would have trouble with.  It turns out I cannot change the nest from cool to heat.  How about some walking through the procedure?

[Ashepherdson]

This will help you walk through changing modes from cool to heat, 

https://support.google.com/googlenest/answer/9247301?hl=en-CA

[MplsCustomer]

@Geria 

You're right about the lack of manuals.

We don't have a Nest thermostat, but you can try searching for topics in Google Nest Help (https://support.google.com/googlenest#topic=7029097), such as:

Beginner's guide to the Nest thermostat
https://support.google.com/googlenest/answer/9248184?hl=en

Change the temperature on a Nest thermostat
https://support.google.com/googlenest/answer/10178773?hl=en#zippy=

Nest thermostat settings
https://support.google.com/googlenest/answer/9244728?hl=en

What you'll see on a Nest thermostat
https://support.google.com/googlenest/answer/9243193?hl=en

Get started with your Nest Thermostat (Nest Thermostat only)
https://support.google.com/googlenest/answer/10125150?hl=en

[Jeff]

Hi Geria,

I just wanted to jump in real fast to see if you saw the replies from Ashepherdson and MplsCustomer and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

[Jeff]

Hey Geria,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

[Jhonleanmel]

Hi folks,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel