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Not receiving emails From Nest to reset my password

doglover12008
Community Member

Not receiving any emails from Nest to reset password

2 REPLIES 2

eeveegreen
Community Member

Me too. So frustrating. Wish I got a different brand thermostat 

ovidioj
Community Specialist
Community Specialist

Hello Everyone,

Thanks for posting in the community. 
I understand the frustration of not receiving the password reset email for your Nest account. Here are some steps to help you regain access:

  • Verify Email: Ensure you entered the correct email address associated with your Nest account when requesting the password reset.
  • Sometimes, password-reset emails might land in your spam or junk folder. Be sure to check those folders for any messages from Nest.
  • If you haven't received the email yet, try requesting the password reset again. There might have been a temporary delay.

Please let me know how it goes or if you have already tried the steps above. Thank you. 

Regards, 
Jorge