Not starting up

[Rob84]

my nest thermostat no longer starts up after a manual reset after it no longer connected to the wifi network. When I start it up now the logo stays on the screen and it does nothing else. does anyone have an idea what i can do about it?

[Jake]

Hey there,

Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps when your device is stuck. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

[EmersonB]

Hello folks,

@Rob84 how's it going with your Nest thermostat? Were you able to hit the link shared by Jake above? I'm dropping by to ensure that everything is covered here. If you have other questions and concerns, feel free to let me know.

I appreciate the help, Jake.

Thanks,
Emerson

[EmersonB]

Hey Rob84,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,
Emerson