Hi @Charleston200,
Thank you for posting in the community. I’m sorry to hear that your Nest Thermostat is stuck in cooling mode. I understand how important it is for you to have your thermostat working properly. I'm happy to assist.
To gather the necessary information, please answer the following questions:
- What type of Nest Thermostat do you have? The following article might be helpful: How to tell which Nest thermostat you have.
- Did this issue start happening immediately after installation, or was it working correctly before?
- Could you please share a photo of the wires connected to your Nest Thermostat base?
- Do you see an error message on your thermostat or the app?
- Could you please list the troubleshooting steps you've tried so far?
I'll be waiting for your reply.
Best regards,
Derick.
