Offline again...

[Skylamesa10]

My Nest thermostat keeps going offline. The only way is to completely remove it and reinstall like as though it was new. With this constant issue it ia making it pointless having a smart thermostat. 

[Patrick_Caezza]

Which Nest thermostat do you have, an how is it wired?

[Jenelyn_O]

Hi there,

Chiming in — could you please provide the information asked by Patrick_Caezza? It will help us to move forward. 

Thanks for your help @Patrick_Caezza.

Best,

Jenelyn

[Jenelyn_O]

Hi there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Jenelyn

[Markjosephp]

Hello Skylamesa10,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours. 

Thanks,

Mark