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Old Nest account does not show in new google account.

ahibner
Community Member

When I tried to migrate Nest to Google, Google picked up my Google user ID but my old Nest user ID was different.   Now all of my old Nest devices did not migrate over.  How can I migrate all of the old Nest devices to the new Google account?

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there ahibner, 

I'm sorry to hear about your issues with migrating your accounts and devices, I know it can be confusing sometimes, but I'm happy to help. 

 

I was able to find a great article about migration that may be able to help you with this. 

After reviewing this article, please let me know if you have any further questions or concerns. 

Best regards, 
Garrett DS

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey there, 
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day. 

Hilary

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

 

Have a great day,

Garrett DS