11-01-2021 01:06 PM
One of my two thermostats of the same model will not update any further. One is at 6.1.1-21 and the other at 6.2-22. Even if I choose to manually update. It's says there are no updates which clearly is not the case.
Support did not have a clue.
12-29-2021 10:48 AM
Hey michaelnazareth,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
01-03-2022 12:18 PM
Hey michaelnazareth,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
01-04-2022 10:58 AM
Hey michaelnazareth,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake