cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

One of my two thermostats will not update any further

michaelnazareth
Community Member

One of my two thermostats of the same model will not update any further. One is at 6.1.1-21 and the other at 6.2-22. Even if I choose to manually update. It's says there are no updates which clearly is not the case. 

Support did not have a clue.

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey michaelnazareth,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey michaelnazareth,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey michaelnazareth,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake