04-06-2025 07:34 AM
@CoolingWizard, please help. When installing my 1.5 ton heat pump system, the contractor only installed a (5) wire tstat cable.
I have Y, C, W, G, & R connected at nest. (No O/B)
The contractor jumped out Yellow and Orange in handler unit
Cooling is working
Heating is only using electric heat strips. The outdoor unit is not being called for in heating mode. Is there anything I can do or do I need to pull a 6 conductor T-stat cable?
Thank you in advance for any insight!
04-07-2025 03:42 PM
@KruegerSC , first of all, allow me to apologize to not responding quick enough for you. I’ve been very busy. It’s very important that you use the heat pump for heat as well because electric heat strips are extremely expensive to use. You will need a thermostat cable that has at least six conductors. I would recommend you install a replacement cable that has at least seven conductors inside. Here is why I suggest seven conductors for Heat Pumps:
R - 24V Power from Air Handler
Y - Compressor Relay
W2/Aux - Auxiliary Heat
OB - Heat Pump Reversing Valve
G - Blower Fan Relay
C - 24V Power Common
E - Emergency Heat
The AC Cooling Wizard