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Parents entered wrong heat source - how to change?

jnojazz
Community Member

My parents put in the nest learming thermostat today and entered the wrong heating type - forced air when in fact we have propane. Is there a way to change this or do they have to do factory reset?

1 REPLY 1

Frustratedddd
Community Member

See if this helps?

Settings - Equipment - Pro Setup - Continue

The reset should be straight forward if you get that far.