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Proof that my thermostat works

Breeze
Community Member

So I recently had an emergency and had to call Frank gay out here only because my AC wasn't blowing cold nothing to do with my thermostat I think we were scammed into paying $700 for a new thermostat when I wasn't shown proof that my Nest Thermostat wasn't working so I need proof that it was and it still does work! 

3 REPLIES 3

Markjosephp
Community Specialist
Community Specialist

Hello Breeze,

Uh oh! Thank you for taking the time to let us know about your inquiry. I'd be happy to take a look at this for you.

Could you tell us what type of Nest Thermostat you have? How long have you been using it, and when did the issue start? Also, please tell us more about what happened and what the technician's diagnosis was.

I'll look forward to your response.

Regards,
Mark

EmersonB
Community Specialist
Community Specialist

Hello everyone,

@Breeze, I'm dropping by to ensure that everything is covered here. How's it going with your Nest Thermostat? We would appreciate it if you could share the information we’re asking above. So that we could take a closer look and assist you further.

I appreciate the help, Mark.
 
Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hi Breeze,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
 
Thanks,
Emerson