08-01-2023 07:30 AM
See related conversation which timed out.
The BOXT engineer came today and replaced the faulty unit in about 1 hour and the system is back to operation.
08-08-2023 12:30 AM
Hi there! That's great to hear! Please let me know if there's anything else I can assist you with.
08-11-2023 06:47 AM
Hello there! Just checking, did you see my colleagues previous message?
08-12-2023 06:53 AM
Hi there, just checking in with you. As you haven't replied, I'm gonna go ahead and close the case. If you need anything else, please let me know. Have a great day ahead!