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Re: When will we get discount codes for upgrading the thermostat due to discontinuation of app suppo

hagnpaws
Community Member

1. Virginia

2. 2nd generation

3. yes, app active 

3 REPLIES 3

DeboraJ
Community Specialist
Community Specialist

Hi @hagnpaws,

 

Thanks for reaching out to the community! I appreciate you sharing the details about your thermostat and your account. To help you get your discount code, the team would like to learn more about this. When you get a chance, please fill out this form and let us know when you're done. We'll have someone reach out to you via email from there.

 

Best regards,

Debora

DeboraJ
Community Specialist
Community Specialist

Hi @hagnpaws

 

I hope you are doing well. We haven't seen your form submission come through, were you able to access it alright? Let us know if you’re running into trouble or still need our help!

 

Best Regards,

Debora

hagnpaws
Community Member

thank you. I have a google case number. 

 

best, dana