09-15-2025 07:05 PM
1. Virginia
2. 2nd generation
3. yes, app active
09-19-2025 08:34 PM
Hi @hagnpaws,
Thanks for reaching out to the community! I appreciate you sharing the details about your thermostat and your account. To help you get your discount code, the team would like to learn more about this. When you get a chance, please fill out this form and let us know when you're done. We'll have someone reach out to you via email from there.
Best regards,
Debora
09-26-2025 10:19 PM
Hi @hagnpaws
I hope you are doing well. We haven't seen your form submission come through, were you able to access it alright? Let us know if you’re running into trouble or still need our help!
Best Regards,
Debora
09-26-2025 11:33 PM
thank you. I have a google case number.
best, dana