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Re-adding Nest thermostat sensor after migrating account

Lnk44
Community Member

I just had to migrate my old nest account to google (begrudgingly so after getting a new phone and being completely locked out of the old account). I was able to get my thermostat added to the new account but not my temperature sensor. Every time I try to add it to the new migrated account it says it is already connected to my old account. With the thermostat I was able to reset account settings and add it back. The temperature sensor has no such option. I have no access now to the old account to delete from that account and can’t add it to the new account. Any suggestions for this?

1 REPLY 1

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan