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Remote sensor name on thermostat

gouldopfl
Community Member

I recently purchased a 3rd generation learning thermostat with remote sensor.  They are both both connected and linked and the remote sensor is named Den.  I can see both of these in the app on my Samsung S21.  When I an looking at the app it shows that I have the den as the active sensor.  When I look at the thermostat it has the default name off Hallway still showing.  If it is using another location (Den), should that name show on the thermostat?

3 REPLIES 3

PhxJack
Community Member

I have the same question.  How do I get the name of the remote sensor to appear on the thermostat, when in use?

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

PhxJack
Community Member

I did not see a solution if you posted one. When I use the remote sensor (OFFICE) it still appears on my app as HALLWAY (Nest Thermostate Name). Should it show as OFFICE on the app screen and even the Nest Thermostat?

I did not see a solution if you posted one. When I use the remote sensor (OFFICE) it still appears on my app as HALLWAY (Nest Thermostate Name). Should it show as OFFICE on the app screen and even the Nest Thermostat?