02-06-2023 10:18 AM
OK this took me about 4 hours to figure out.... When they say your Google HOME account make sure it's the Google account that has the same colors as Google but it shaped like a house not the G shaped account but the one shaped like a house... If you don't see it download Google HOME Shaped like a house. Once Signed in on the very top it will say apartment or house Once you click on that look for [rooms/groups] click that, delete everything under house or everything under apartment This will remove all those unnecessary names in your nest app.. Even delete the one that says home. When readding the thermostat to the app Make sure you do not create a new home name.. it should start off with the QR scan screen... then take it from there... Glad to help...
02-13-2023 12:06 PM
Hi Gburrell,
Thanks for sharing that information here in Google Nest Community forum, it's highly appreciated.
Please let me know if you have any questions or concerns as I'll be willing to assist you.
Best,
Jenelyn
02-16-2023 02:40 PM
Hi Gburrell,
It's me again! I'm just dropping by to make sure that everything is covered here. Please let me know if you have any questions or concerns in mind.
Best,
Jenelyn
02-17-2023 02:52 PM
Hello everyone,
@Gburrell just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
I appreciate the help, Jenelyn.
Thanks,
Emerson