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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3998 Views
  • 0 replies
  • 5 kudos

Connectivity issue and temperature incorrect

Multiple times in the past few weeks my Nest thermostat disconnects from WiFi. I have reset our router, restarted the Nest and checked battery levels. All are correct. The battery today was at 3.704. Each time I have used a charger directly to the Ne...

Dino by Community Member
  • 553 Views
  • 4 replies
  • 2 kudos

Red Blinking Light on Nest

My thermostat says low battery and it won’t connect to Wifi. I’ve charged it off the base, reset it, restarted and nothing. And it’s COLD outside. I get heat for a couple of minutes and then the blinking red light is back. Don’t know what to do. The ...

Jennyc1110 by Community Member
  • 1345 Views
  • 4 replies
  • 0 kudos

Heat will not turn on

Everything worked fine yesterday. Nest says an update was installed last night and now I cannot cycle heat or cool. Checked furnace and it is working fine. No matter what temp I put in the nest thermostat it will not turn heat or cool on.

JoJack18 by Community Member
  • 609 Views
  • 4 replies
  • 1 kudos

Thermostat control

I've been using Nest thermostats for over a year at 2 different houses. Suddenly my locations and cameras no longer show up in my app. It's like it's been completely erased and l have to start over. Is their a way to get back what l've been using?

Drumguy49 by Community Member
  • 296 Views
  • 3 replies
  • 0 kudos

Thermostat Heat

I just switched from cool mode to heat mode and heat will not work

Ange0215 by Community Member
  • 379 Views
  • 4 replies
  • 0 kudos

WiFi connectivity for thermostat

All of a sudden one of my thermostats lost connectivity w wifi. I have restarted the network and it’s fine. I restarted the thermostat as the online help suggested and nothing. Any ideas. By the way the other two are doing fine

Kkendall1 by Community Member
  • 465 Views
  • 4 replies
  • 0 kudos

Code

I never get any verification code to set up or log in?

Nest not finding network wifi

Hi,My Nest Thermostat is not picking up any networks. I disconnected my router and restarted all devices, and tried connecting to a hotspot…it’s still saying there are no networks available. Any idea on how to proceed?

LYoung by Community Member
  • 454 Views
  • 4 replies
  • 1 kudos

E102 error code

WTF was working fine until an hour ago as soon as i switched from ac to heat , once again WTF

hatingnest by Community Member
  • 1065 Views
  • 3 replies
  • 0 kudos
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