With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Battery
My nest 3rd generation battery is bad. Won't even hold a charge for more than a day. My house keeps getting close to 90 due to it losing power while we are not home. I need help!! How do we find a replacement battery or is there a warranty on these? ...
Resolved! Nest App setup issue
@ The Nest App is working fine on my phone (iOS) but tried to set it up for second person living in house… I installed app on her phone(iOS) and signed in with her Google account ..then when tried to enter key from settings on thermostat, states” thi...
Combability check - nest thermostats for Braemar duct heating
I would like to replace my Braemar thermostats (4 pin - Spectrolink, circled red below) controller with Nest thermostats. I heard that the existing connection won't work for the Nest. Therefore, I plan to use the heater manual T/stats (go to Rh & W1)...
App says heating 24 hours a day
I've had a Nest thermostat for many years that has worked without problems until the last update. The Google Home app shows the system is now heating 24 hours a day even when set to off. In the Nest app the screen is orange and says heating but the a...
Nest heat no lights
My heat link has stopped working it looks like a common fault has there is live power to heat link but no lights what’s my next step? This need attention ass I have a new born baby and no heating
Nest not responding
I have had my Nest Thermostat for many years without issue. Now it has stopped responding with just a small red light flashing on the device. Turning power off and then on has no effect. Any suggestions? Thanks
Nest learning not getting power
This happened during the winter also but a little different. I have my red wire connected to Rh and the thermostat suddenly says it doesn’t have power. The AC is running constantly and won’t shut off. During the winter, the problem was that my heat w...
Resolved! All schedules are cleared Nest still changes temperatures.
I recently switched from heat to cool for spring. Every night at 10:30 both my upstairs and downstairs Nest thermostats set the temperature very low. 15 C downstairs 16.5 C upstairs. I am fairly sure those were the temps I had scheduled for 10:30 on ...
We need the ability to customize the sensor schedule beyond the four hourly presets
Or at least customize the start and stop times of the four current sensor periods. The periods do match up with most normal work schedules or the ability of a residential HVAC system to be able to respond and meet the schedules in very cold or hot ti...
Resolved! Melted Thermostat Face, and Plate!
Does anyone have guidance on the best, most efficient, and fastest way to submit a warranty claim for replacement? I feel I may have a safety issue here, and Google doesn't seem to make it easy to get a warranty replacement done.I came home one day, ...
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