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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4496 Views
  • 0 replies
  • 5 kudos

Gen 2 thermostat OFFLINE and Dead

Yesterday the thermostat went offline and completely dead except for tiny green light flashing above the word nest at a rate that appears random. House cold. I performed the following tests:Checked router status and sure enough nest is the sole devic...

Jack13088 by • Community Member
  • 195 Views
  • 0 replies
  • 0 kudos

Nest thermostat wifi issue with horrible customer service

I ordered my replacement unit back on November 2nd. I waited a few days to received any shipping info and did not so I called Google and Google screwed up and never created a RMA and I am not sure how this is my fault but the replacement unit was to ...

Comparability

Need to confirm if there’s nets thermostat compatible with white rodgers

Sfbam18 by • Community Member
  • 327 Views
  • 3 replies
  • 0 kudos

Nest Home App multiple settings

I really hope they come up with more settings than home vs away. It would be helpful to set up multiple profile for traveling vs away (not home). I have pets at home and it would be nice to keep the home at a different temperatures than if I am trave...

lameboi by • Community Member
  • 344 Views
  • 2 replies
  • 0 kudos

Fan heater cycles on/off continuously

My 3rd generation Nest has been working flawlessly since installed in July. One time I got a message to check the filter and after changing the filter, system again worked flawlessly. Yesterday, it started cycling the fan and not heating. My system d...

DaveG by • Community Member
  • 475 Views
  • 4 replies
  • 0 kudos

Adding a phone to Nest thermostat

I'm having trouble adding my wife's phone to Google Home presence sensor. When I try to invite her it asks for her email, but we use the same email. How do I add her phone?

Macnlu by • Community Member
  • 335 Views
  • 1 replies
  • 1 kudos

Email returned

Jake sent me an email asking if I need any more help. I do but when I replied, email returned. Tries posting message here but it was cut because of HTML issues (what is that?)Any ideas how to make contact with Jake?

Tessav by • Community Member
  • 201 Views
  • 0 replies
  • 0 kudos

Nest thermostat and temperature sensor disconnected from app

Hello, my best thermostat disconnected from the app. I couldn’t find a way to resolve it for a few days so ended up resetting the thermostat and connected it to my app. However, my temperature sensor wouldn’t connect to my app and it says that “this ...

Vvarun by • Community Member
  • 280 Views
  • 1 replies
  • 0 kudos

Humidifier connection causing learning thermostat to overheat

Had a whole house humidifier and Nest learning thermostat installed as part of a renovationIssue is that with the humidifier control wire connected to (*) terminal on the nest the Nest physically heats up and measures room temperature as 95+HVAC guy ...

Meurig by • Community Member
  • 344 Views
  • 2 replies
  • 0 kudos
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