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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 0 replies
  • 6 kudos

Resolved! How do I add auxiliary power to Nest E thermostat?

After 3+ years with no issues one of my Nest E thermostats went dead with a low battery. Unfortunately I was away & noticed it on the app. (Neighbor reinstalled old Honeywell mercury tstat.) Have since returned and charged the problem Nest with USB c...

bobm by Community Member
  • 9191 Views
  • 11 replies
  • 0 kudos

Resolved! Restarting after a factory reset

I did a factory reset and can't find the device using the app. The app keeps asking for the code, but the device doesn't display a code. It only displays "continue setup in the google home app" in English and Spanish.

Albeet by Community Member
  • 1144 Views
  • 4 replies
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Nest 2nd gen thermostat sees SSID but app says it is offline

I have a 2nd gen nest thermostat that has worked reliably for years. It went offline 4 days ago - not able to access it through android app or web client. I have rebooted the device and successfully found my router in setup. It appears to connect. Bu...

llewyn by Community Member
  • 900 Views
  • 5 replies
  • 0 kudos

Resolved! Two zone system - AC and fan in zone 2 not working

2 zone HVAC system. During winter, installed 2 Nest Thermostats (with power connectors). Heat worked perfectly fine. Just started AC season. Zone 1 is working fine. Zone 2 - nothing. System doesn't kick on, fan doesn't turn on.Restarted and then did ...

Smoathly by Community Member
  • 3096 Views
  • 11 replies
  • 0 kudos

compatability

Is the Nest compatable with Honeywell TH6210U2001?

fitzxx by Community Member
  • 1011 Views
  • 5 replies
  • 0 kudos

Battery

My nest 3rd generation battery is bad. Won't even hold a charge for more than a day. My house keeps getting close to 90 due to it losing power while we are not home. I need help!! How do we find a replacement battery or is there a warranty on these? ...

Aprilwest by Community Member
  • 1121 Views
  • 6 replies
  • 1 kudos

Resolved! Nest App setup issue

@ The Nest App is working fine on my phone (iOS) but tried to set it up for second person living in house… I installed app on her phone(iOS) and signed in with her Google account ..then when tried to enter key from settings on thermostat, states” thi...

Brian303 by Community Member
  • 3212 Views
  • 15 replies
  • 0 kudos
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