Replacing Nest learning thermostat 3rd gen display

[Deanne424]

My display went out but my Nest continued to function properly through the app.  I have purchased a new Nest and need to install it.  Specifically,  I'm just planning on swapping out the displays. I have no idea how to make my current Nest (with non functional display with black screen)  quit trying to work because I cannot access any of the settings features. Where do I begin? Please help. 

[Zouf]

Er - take it off the mounting plate? It can’t do a thing once you do that, no? Then remove it from the app, put the new one on the old base, and add it in the app?

[Jake]

Hey there,

Thanks so much for the helpful reply Zouf.

I wanted to follow up and see if I could be of any help. I found an article with more details on how to remove your device from the app. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake

[Deanne424]

I did get my new one installed and also copied the schedule and other settings that I could find. After one night the old one went "offline". 

I was wondering if I plugged it into a charging device (and kept it plugged in)  if it could somehow be setup and used as a temperature sensor in my basement? If so, what would I need to do? 

[Jenelyn_O]

Hi there,

I saw your post and wanted to chime in — I'm sorry for the delay. I just want to follow up if you're still encountering the issue. Please let me know as I'll be willing to assist you from here. 

I appreciate your help Jake and Zouf.

Best,

Jenelyn

[Deanne424]

I have the new thermostat installed. However,  no one has indicated if it was possible to use the old one as a temperature sensor as long as it was plugged into a power source via usb-a.

[Jenelyn_O]

Hey Deanne424,

Thanks for keeping up with our Nest Thermostat. I understand that you still want to use your existing thermostat display, but the Nest Thermostats won't work as a standalone sensor. Please let me know if you have further questions or concerns. 

Best,

Jenelyn

[Deanne424]

That's too bad 😞 Thank you. That is all I need. I appreciate the community help to get my new Nest installed. I was definitely over thinking it! 

[Jenelyn_O]

Hey Deanne424,

Thanks for checking that with us. If you have any questions or concerns, please feel free to create a new thread, as I'll be locking this thread after 24 hours. 

Best,

Jenelyn