cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22593 Views
  • 0 replies
  • 7 kudos

Smart thermostat not controlling ac

My smart thermostat works fine for heat but when I turn on the ac, the ac starts but the heater blower will not turn on. Any ideas?

Robert6 by • Community Member
  • 781 Views
  • 4 replies
  • 0 kudos

Resolved! 3rd generation Nest Tstat

My Nest Tstat won't turn on my AC, it blows hot air instead. I paid a HVAC tech for a service call and he tells me that the tstat is bad (wasn't sending the signal to the cooling unit). He wired the condenser to work temporarily but says to replace t...

Gunfish1 by • Community Member
  • 2824 Views
  • 19 replies
  • 0 kudos

No heat using nest learning 3rd gen with heat pump

I have an electric heat pump system. It worked fine with the original thermostat. I switched over to nest learning third generation and it's only blowing out cool air. Attached are two pics of my original wiring and my nest wiring. I can't get my hea...

Screenshot_20220509-001959_Nest.jpg 20220510_132851.jpg
dnnm16 by • Community Member
  • 2281 Views
  • 8 replies
  • 0 kudos

Powerless After-Professional Presence

My new Nest is stuck on error message e73 (no power to Rc wire detected). Professional checked Rc wire and power is detected. I'm stuck. Where do I go for a replacement? Is that my only option? Day 3 with no AC or Heat.

Power Confirmed - Error e73 message remains

My new Nest is stuck on error message e73 (no power to Rc wire detected). Professional checked Rc wire and power is detected. I'm stuck. Where do I go for a replacement? Is that my only option? Day 3 with no AC or Heat.

to vote
Labels