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RFlagg
Community Member

I installed my thermostat on 2/2/22 but have not yet received an email usage report.  In order to get a rebate, I need to submit that so wondering if I can push for a report to be emailed to me now or when those are normally generated?

3 REPLIES 3

MelbaDT
Community Specialist
Community Specialist

Hey RFlagg, 

 

Thanks for posting and welcome to the Google Nest Community. 

 

Home Reports are sent out during the first or second week of every month. Please note that your first Home Report may be incomplete, covering only the days of that month when your new Nest products were installed. I'm afraid there's no push the email report although you can also check the app anytime you like to check recent events and activity noticed by your products. Check this out for more information: https://bit.ly/3f6RGfY

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in if you still have some questions about this. Feel free to let us know. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba