Reset True Radiant

[mtsuper]

Hi, I have the exact same problem as @thegios here 

Can anyone help me with how to reset True Radiant? Thanks 

[thegios]

Amazing how no one from Google support is answering 

[mtsuper]

They seem to be much more responsive on X (Twitter). Have been messaging them

[thegios]

And what did they say?

[mtsuper]

Still in conversation with them. I had to log a call in the end. If I get a fix I’ll post it here

[thegios]

Yes pls let me know, I have asked here ages ago to no avail...

[mtsuper]

So, there first troubleshooting step is to replace the thermostat (just the head unit)

[thegios]

😂😂😂😂😂😂😂😂😂😂😂😂