I am trying to use a routine to make sure the heat schedule in my second home is set to Eco schedule when I’m “Away”. This keeps the house at a low temperature but above freezing when I’m gone. When I’m “Home” the comfort schedule is activated and the heat goes to higher temperature. This seems to work fine most of the time. But every so often, the routine just stops working. Nest knows that I am “Away” but it runs the Comfort schedule.
I am guessing this is a bug that has to do with software updates messing up the state of the routine. Does anyone know how to deal with this? It supremely annoying and expensive to me since I’m paying for heating that isn’t needed when this happens!!!!
Thanks for reaching out. I'm sorry to hear that you're having an issue with the routines of your Nest Thermostat. I'd love to know more about this and I have a few questions:
Looking forward to your response.
Hi Jake, thanks for following up.
Does this have to do with automated firmware updates causing the thermostat to reset in the wrong state? Here is what I am thinking:
1) my routine triggers a shift to ECO when Home/Away status changes from Home to Away
2) if the thermostat resets (perhaps during a software update) and turns to "Comfort" without also setting the Home/Away status "Home", there is nothing to trigger the routine to make it go back to ECO.
3) NOTE: By toggling status from Away to Home and back to Away, the nest will go back to ECO setting
though I'm away, there is nothing to trigger the routine to trigger