Rush hour rewards

[rescami]

I want to cancel the rush hour rewards as soon as possible 

[rescami]

House does not want to cool down

[MelbaDT]

Hey rescami, 

Thanks for posting and I'm sorry about this. 

If you’re currently enrolled in Rush Hour Rewards and you want to unenroll, you may call us at 1-855-469-6378 for assistance. Once you unenroll, your thermostat will no longer participate in Rush Hour events.

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in — have you had the chance to get in touch with our support team already?

Best, 

Melba

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba