Hi @brmckeown,
Thank you so much for posting in this community. I understand that you’re receiving a safety alert saying that your indoor temperature is 95 degrees when it’s not. No worries; I’m here to help.
To provide you with accurate troubleshooting steps, please help me answer the following questions:
- What model of thermostat do you have? If you’re unable to identify it, refer to this article: How to tell which Nest thermostat you have.
- When did the issue start?
- When was the thermostat installed?
- Where did you install your thermostat? (in a room and on a wall or stand)
- How big is the difference between the readout of the Nest thermostat and your thermometer or other thermostats?
- Is the problem continuous or under specific circumstances?
- Have you tried any troubleshooting steps? If so, would you mind listing them?.
- Can you attach a picture of the alert that you receive?
If you have any additional details that might be relevant, please don’t hesitate to share.
Regards,
Daniel
