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Setting thermostat with iPhone

graziano2004
Community Member

I used to be able to change the thermostat temperature with my iPhone now I just shows just a Nest temperature outside but not not able to control it

3 REPLIES 3

Markjosephp
Community Specialist
Community Specialist

Hi graziano2004,

I'm sorry to hear that you lost access to your thermostat from the Nest app. Let's sort this out.

Make sure that you're logged in with the correct email address associated with your thermostat. You can verify it in the app settings under "Account." If so, try checking for other available structures where your thermostat might be connected. Please check out this guide on how to switch homes.

Let us know if it works.

Best regards,

Mark

Hello there,

I'm checking back in. Were you able to do the steps above? I'd be glad to hear from you — I'd like to make sure everything is working.

Best,
Mark

Hello graziano2004,

I'm just checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

Thanks,
Mark