01-11-2024 12:44 PM
I’m installing a Nest Learning thermostat that was purchased 2-3 years ago and never installed. I’ve done others before with no issue. During the setup process, the device says it’s charging the battery before being able to connect to wireless. After 18 hours this has not cleared. Then it gets stuck in a loop on the “Choose your Eco temperature” step; selecting heating and cooling temps and clicking Done takes me back to the same screen over and over.
Rebooting, and killing power and restarting do not clear the issue.
Suggestions??
01-18-2024 10:08 AM
Hi Dfbca,
Yikes! If you're encountering difficulties with the installation and setup process of your Nest Learning Thermostat, here are some suggestions to help troubleshoot the issue:
Let us know how it goes.
Best,
Zoe