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So just had to deal with no heat

BLS1031
Community Member

Was going to bed and poof, E294 code, no power, just spent 2 hours going through everything to finally just turn the furnace off and reinstall everything EXACTLY THE SAME WAY, with the google nest adapter, no changes and now it works just like it did... if I'm going to have to install this system over and over again when there are no discernable issues, whats the point? Alot of people arent furnace pros, I was lucky and did heating and cooling for 3 years the average joe would have to call a tech to just reinstall it what gives? If I have to reinstall this and the adapter because of a "glitch" to reset it,  like I have to reboot my internet or phone, what's the point it was absolutely RIDICULOUS 

3 REPLIES 3

Jenelyn_O
Community Specialist
Community Specialist

Hi BLS1031,

 

We hear you — rest assured that we'll take note of it and we'll take your experience as feedback. I suggest monitoring your Nest Thermostat and if anything comes up, please let me know as I'll be willing to assist you further.

 

Best,

Jenelyn

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you had any further questions. Please let me know, as I would be happy to assist, and answer any you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake