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Stored messages

Joe43
Community Member

Wednesday

My thermostat displayed a message from our utility that it would go into the RUSH HOUR mode from 3PM to 7PM. Previously these messages were stored in "Thermostat messages". This time the message was not stored. I was using these stored messages as a record of RUSH HOUR events. Does anyone know the reason for the change?

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1 REPLY 1

ByronP
Community Specialist
Community Specialist

Saturday

Hi Joe43,

 

Thank you for reaching out to the community. I understand you received a message to go into the Rush Hour plan, and previously it was stored in your Thermostat messages, but this time isn't the case. Don't worry, I'm glad to assist you.

The team would like to learn more about this situation. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

 

Regards,

Byron

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