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Taco radiant switching relay, Nest, C-wire adapter issues

Ducky27
Community Member

I recently bought a Nest thermostat to install on one zone of my 6-zone radiant system. I have only 2 wires at the wall, so got the C-wire adapter. The instructions seem simple enough: white to white, red to red, etc. I connected the C-wire on the adapter to the COM terminal on the left side of the Taco panel. 

Nest said no voltage detected or a few other errors and would not turn on the zone. After messing around for a while I disconnected the white wire from the C-wire adapter and reattached it to its original terminal on the Taco panel. The zone started working at that point, even with the rest of the c-wire adapter still connected. However, I'm still not getting power to the Nest and it's telling me I need a c-wire adapter.

Has anyone encountered a faulty C-wire adapter? I feel pretty good that I had everything connected correctly, but it wasn't working. This makes me think the adapter was bad. How common is that?

3 REPLIES 3

Jenelyn_O
Community Specialist
Community Specialist

Hi Ducky27,

 

Thanks for reaching out.  I'm sorry for the trouble this may have caused you to install a Nest Power Connector.

 

To narrow down:

 

  • Could you please test your power under "Equipment" settings on the actual thermostat then select the power test option.
  • After that, check if the thermostat will detect your Nest Power Connector.
  • Please share the photo on how the Nest Power Connector installed.

 

Let me know how it goes. 

 

Also, you can check this article for more information.

 

Regards,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi Ducky27,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Best,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi Ducky27,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Best,

Jenelyn