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Teaching Nest

Jessy_HB
Community Member

Sorry for the long post, TLDR: can you override “learnt” settings or allow a scheduled temp to activate when mode is off.

Hi just after some help on the learning thermostat. We have the heat scheduled to turn on at 5:30am just to warm the house a little in time for us getting up at 6 (we then turn it off ourselves, as not quite figured out how to schedule a turn off). It took us a week to realise the scheduled doesn’t work/the heat won’t come on at the schedule time if you have the heating switched off so we have been leaving the thermostat set to 9 degrees allowing it to come on. The problem we have is for some reason the thermostat seems to have learnt to turn on to 22 degrees in the middle of the night, which were only noticing when we’re waking up in the night red hot and turning it off in the night, so we’ve had to resort back to leaving it switched off (so schedule not working in the morning). So I guess the question is, can you get scheduling to work when the mode is off OR can we override the “learnt” setting of 22 degrees every night? Our history is now showing 6, sometimes 8 hours a day when all we’ve intended to use is half an hour in the morning so very concerned about energy bills! The entire point of purchasing the nest was to assist in reducing bills so finding this very stressful! 

1 Recommended Answer

Zouf
Community Member

Turn auto-schedule off in the Nest app, and enter the schedule you want in the app. Done. 

View Recommended Answer in original post

7 REPLIES 7

Zouf
Community Member

Turn auto-schedule off in the Nest app, and enter the schedule you want in the app. Done. 

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Jessy_HB, checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.
 

I appreciate the help, Zouf.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,
Archie

aatienza
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie

All sorted thank you! 

EmersonB
Community Specialist
Community Specialist

Hello everyone,
 
@Jessy_HB thanks for getting back to us and we're glad that it's resolved now. We’ll consider this one complete so let us know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, Zouf and Archie.

Best,
Emerson

Jessy_HB
Community Member

Thank you!