Termostat MCHome FH8 MC

[VBS]

Dobar dan. Imam 5 termostata MCHome FH8 MC koji su radili odlično sa google home dok operator nije promenio frekvenciju. Rade na  Z way protokolu. Na sve moguće načine pokušavam da ih restartujem ili da ih povežem ponovo na sistem. Nikako ne uspevam. Ima te pomoć za mene. Zna li neko. Veliki pozdrav. VBS

[Markjosephp]

Hello VBS,

Thank you for taking the time to let us know about your inquiry. I'd be happy to take a look at this for you.

Changes in the Wi-Fi connection, such as router settings, network name, and password, may disconnect the Google Nest devices from it. To confirm, what type of Nest Thermostat do you have? Have you tried resetting them? You can follow this article with some troubleshooting steps for changing the Nest Thermostat Wi-Fi network, and let me know if that helps.

Regards,
Mark

[VBS]

Hello as you see. Ours thermostats are not nest. It's McHome MH 8 FC. I can't reset them even I've tried turn off power on 5 minutes.. 

I have gateway samsung Hub 3.

Its work with zway sistem. But my thermostat still don't work. It has working before but when operator was changed the router and frequency after that time never again. 😭

Thank you for your help 

[Markjosephp]

Hi VBS,

We're happy to hear about your inquiry. Unfortunately, this community is only for customers who need help with Nest or Made by Google devices. Sorry, we can't help here.

Try contacting your thermostat's manufacturer to better assist you. Also, this thread will be locked at this time.

Regards,

Mark