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The cold and heat are running

robertnesbit
Community Member

The cold and the heat is on at the same. I have a bad thermostat 

4 REPLIES 4

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

@robertnesbit 

Which Nest thermostat do you have?

Is this problem new, or was it there since the thermostat was installed?

Can you post a picture of the original thermostat wiring?


To ensure that I see your reply, please tag me using @Patrick_Caezza

Hi there,

 

Thanks for reaching out. I just want to check if you managed to see the response above. Please share with us the needed information, as it will help us to move forward.


I appreciate your help, @Patrick_Caezza.

 

Best,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi robertnesbit,

 

Checking if you still need help. Please let me know, as I'll be willing to assist you further. 

 

Regrads,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hey robertnesbit,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Thanks,

Jenelyn